FAQs
Product & Design
What is a Game Day Snug?
A Game Day Snug is a wearable blanket hoodie — thick, cozy, and designed in your choice of two or three colors so you can stay warm and comfortable all game long. It's like wrapping up in your favorite blanket, only better.
What’s the difference between Standard and Reversible Snugs?
The Standard Snug features a single-sided design.
The Reversible edition features designs on both sides giving you two full looks in one.
What materials are Game Day Snugs made from?
Each Snug is made from a 100% polyester flannel that’s soft, thick, and durable. The interior is plush and warm, while the exterior stays smooth and vibrant.
Can I personalize my Snug?
Yes. You can add your number, name, or favorite phrase to make it uniquely yours. Every Snug is printed, cut, and sewn to order.
Do you offer team names or player names?
To keep every design original, we don't print pro or college team names, player names, or mascots. Personalization works for any name, nickname, or phrase you want — your name, your kid's name, an inside joke, whatever makes it yours.
Ordering & Changes
Can I change or cancel my order?
Because each Snug is made to order, we can only make changes within 24 hours of placing your order. After that, your Snug goes into production and cannot be modified.
Do you offer bulk orders?
At this time, all Snugs are made individually to order. However, if you’re interested in custom designs for a group order, please contact us at info@gamedaysnugs.com.
Shipping & Delivery
How long does shipping take?
Every Snug is made just for you after you order. Production takes about 7 business days, and shipping takes another 6-9 business days after that. Plan on 3 weeks total from order to delivery. You’ll receive tracking information as soon as your order ships.
Do you offer free shipping?
Yes! We offer bundle discounts with free U.S. shipping:
- Buy 2 Snugs: save $30 + free shipping
- Buy 3 or more Snugs: save $75 + free shipping
Do you ship internationally?
Not yet. We currently only ship within the U.S., but we're working on expanding.
Returns & Replacements
Can I return or exchange my Snug?
Because every Snug is made to order and personalized, we cannot accept returns or exchanges for reasons such as sizing or color preference.
If your item arrives incorrect, damaged, or defective, we will replace or refund it.
How do I request a replacement or refund?
Please contact us within 3 weeks of delivery at info@gamedaysnugs.com with photos of the issue. Our team will review your request and make it right as quickly as possible.
Check out our Return/Refund Policy for more info.
Care Instructions
How do I wash my Snug?
Machine wash cold on gentle cycle with mild detergent. Drip dry — do not tumble dry, iron, or bleach.
Will the colors fade over time?
Our high-quality sublimation printing process is designed to stay bright and bold through many washes. To keep colors vibrant, follow the care instructions and avoid harsh detergents or bleach.
Sustainability
What does “made to order” mean?
Every Snug is created after you place your order — no warehouses full of unsold inventory, no overproduction. Making them one at a time reduces waste and lets you get exactly the design you want.
Still have questions?
We’re happy to help. Contact us anytime at info@gamedaysnugs.com and our team will respond as soon as possible.