Return/Refund Policy
Because each Game Day Snug is custom-made and personalized, we’re unable to accept returns or exchanges for reasons such as sizing, color preference, or buyer’s remorse.
We want you to absolutely love your Snug, so if there’s a problem with your order, we’ll make it right.
We gladly offer a replacement or refund if:
⭐️ The product received is incorrect, damaged, or defective.
⭐️ A refund or replacement request is submitted within 3 weeks of delivery.
⭐️ The customer provides photo proof of the issue.
If your order meets these criteria, please reach out to us at info@gamedaysnugs.com with:
- Your order number
- A description of the issue
- Photos of the products
We'll review your request and get back to you as soon as possible.
This policy ensures each Snug is made-to-order just for you while allowing us to resolve any genuine issues quickly and fairly.